Get viWebChat Installed and Start Chatting in Less than 3 Minutes!

Getting viWebChat installed is quick and painless! In most cases it can be done in just a few short minutes! Follow these directions, or click here to watch us install viWebChat on a demo site.
  1. Register here, remit payment through Paypal, and return to the site to get to the "thankyou" page. On that page, you will be presented a link to download your viWebChat zip installation package.
  2. Extract the package you downloaded from the "thankyou" page. The package contains a folder called viWebChat. This folder should go right underneath your root folder. For example, if you are hosting your site in the c:\inetpub\wwwroot\yoursite folder, you would extract viWebChat and put it underneath the yoursite folder.

    The new complete structure would be: c:\inetpub\wwwroot\yoursite\viwebchat
  3. Edit the /viwebchat/scripts/chatconstants.js file. You can change the constants to tailor the message towards your visitors.
  4. Include the following code in your website. You need to place this code anywhere you would like to allow your visitors to chat with your agents. You will probably want to include it in a file that gets included in all pages on your site, so users can join the chat from any page of your site.

    The code is listed below:

    <!-- viWebChat css -->
    <link type='text/css' rel='stylesheet' href='viwebchat/css/chatui.css'>

    <!-- viWebChat Scripts -->
    <script type='text/javascript' src='viwebchat/scripts/chatconstants.js'></script>
    <script type='text/javascript' src='viwebchat/scripts/chatui.js'></script>
  5. Test and make sure everything is working properly. Then, you are free to customize as much as you want.